How can I retrieve /reset my password?

There are two ways to reset your password if you've forgotten it or want to change it.

Here's what to do if you can't remember your password or you want to change your password for your StudentRoomStay account.

If you have forgotten your password:

  • Click or tap the Sign In button on the SRS homescreen. 
  • Click or tap the Forgot password?  link.
  • Enter your email address.
  • A temporary password will be sent to the email address you signed up with.
  • You will be prompted to set a new password.

To change your password:

  • Sign in to your SRS account.
  • Click or tap on your account name in the top right-hand corner.
  • Select Account.
  •  Click or tap on Edit Account Details.
  • Change the password in the New Password section.
  •  Click or tap Submit.