How can I reset / update my password?

Here’s what to do If you have forgotten your password or you want to change your password for your StudentRoomStay account.

If you have forgotten your password:

  • Click the Sign In button on the SRS homescreen.
  • Click Forgot password..
  • Enter your email address.
  • A temporary password will be sent to the email address you signed up with.
  • You will be prompted to set a new password.
To change your password:
  • Sign in to your SRS account.
  • Click or tap on your account name in the top right-hand corner.
  • Select Account.
  • Click Edit Account Details.
  • Change the password in the New Password section.
  • Click Submit