Can I get a refund if my plans change?

We understand that plans can change, and we aim to be fair and transparent. Here’s how our refund policy works:

• Placement Fee: Once paid, the placement fee is non-refundable unless we are unable to find a host family for you.
• Homestay Fee: Refunds may be granted in special cases, such as visa denial or other documented circumstances. Please reach out to our support team to discuss your situation.

If you think your plans may shift, contact us as early as possible — we’re here to help.