For Students
Everything international students need to know about finding, preparing for, and living in a homestay.
Getting Started
Host Matching Process
Payments & Quotes
Living With a Host
- What’s included in my homestay experience?
- What are typical house rules?
- What should I expect when living with a host?
- Can I cook my own meals?
- How do I handle conflicts or miscommunication?
- Will I have privacy?
- Are there curfews or schedules I need to follow?
- What am I responsible for as a student?
Arrival, Departure, & Travel
Issues & Support
- What if I’m having trouble uploading my documents?
- My account has been deactivated
- How do I request help or submit a complaint?
- Can I cancel my placement?
- I’m not happy with my host — what should I do?
- Emergency contact info (who to reach out to if urgent)
- What placement stage am I in?
- Homestay Transfer & Re-Matching Process