General Information & Services
How can I retrieve / reset my password?
Here's what to do if you can't remember your password or you want to change your password for your StudentRoomStay account.
If you have forgotten your password:
- Click or tap the Sign In button on the SRS homescreen.
- Click or tap the Forgot password? link.
- Enter your email address.
- A temporary password will be sent to the email address you signed up with.
- You will be prompted to set a new password.
To change your password:
- Sign in to your SRS account.
- Click or tap on your account name in the top right-hand corner.
- Select Account.
- Click or tap on Edit Account Details.
- Change the password in the New Password section.
- Click or tap Submit.