How do I reset my password?

This article provides step-by-step instructions on how to reset the password for your account. If you’ve forgotten your password or need to change it for security reasons, follow the steps below.

Step 1: Navigate to the Login Page

 

Step 2: Click on “Forgot Password?”

 

Step 3: Enter Your Email Address

Enter the email address associated with your account. Type in your email and then select "Reset Password". You will see a confirmation at the top of the screen that the email has been sent with a link to reset. 

 

Step 4: Check Your Email

Look for an email with instructions on how to reset your password. This email may take a few minutes to arrive. Make sure to check your spam or junk folder if you don’t see it in your inbox. Here is an example of what the email will look like: 

 

Step 5: Click the Password Reset Link

This link will take you to a secure page.

 

Step 6: Enter a New Password

On the password reset page, enter your new password.

  • Tips for Creating a Strong Password:
    • Use a mix of uppercase and lowercase letters.
    • Include numbers and special characters.
    • Avoid using easily guessable information (like your name or birthdate).
    • Aim for at least 8-12 characters in length.

 

Step 7: Confirm and Save Your New Password

 

Step 8: Confirmation and Login 

Once you have reset the password successfully, you will see this message: 

You will then be redirected back to the login page to sign in using the new information.