We’re a little different than more direct, peer-to-peer services in that we provide a full service approach to hosting. That means that we know exactly who hosts and students are staying with and what their background is. It also means that students and hosts have our support 24 hours a day in case there is a problem or emergency. We also handle billing and most collection activities for a hassle free homestay. We provide training on cultural understanding and making international guests and our hosts comfortable. Our processes ensure we prepare hosts and students to have the best experience possible in America.
SRS also provides a comprehensive suite of services that extend to everyone affiliated with our company. Our partners, students, and hosts all have private access to an online communication portal, ensuring that we can efficiently and effectively manage the complexities of a national homestay business while adhering to our policies.