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SRS Homestay Privacy Policy

Note: This policy is subject to change at any time. Please check all SRS Homestay Policies on a regular basis for updates.

Overview

StudentRoomStay Homestay (SRS Homestay) is committed to protecting the privacy and confidentiality of all individuals associated with its programs. This policy outlines how SRS Homestay collects, uses, stores, and discloses personal information.

What Information We Collect

SRS Homestay collects personal data necessary to:

  • Facilitate homestay placements and support services.
  • Ensure the safety, welfare, and suitability of placements.
  • Meet legal, insurance, and program obligations.

This may include:

  • Name, contact information, date of birth
  • Background check information (for Hosts)
  • Health, medical, or dietary information (for Students)
  • Education-related information
  • Emergency contact details

How We Use Personal Information

SRS Homestay uses personal data to:

  • Match students with appropriate host families
  • Provide support and emergency assistance
  • Communicate with schools, parents, agents, and hosts
  • Maintain records for legal, operational, and insurance purposes
  • Improve services and internal processes

Who Has Access to Information

Access to personal information is limited to those who need it to perform their roles:

  • SRS staff and contractors
  • Approved host families (limited to necessary student information)
  • Authorized agents, schools, and education providers
  • Insurance or legal representatives (as required)

We do not sell, rent, or share personal data with unauthorized third parties.

Data Storage & Security

SRS Homestay takes appropriate steps to protect data:

  • Electronic data is stored on secure systems with restricted access.
  • Paper records (if any) are stored in locked facilities.
  • Data is retained only for as long as necessary.

Right to Access or Correct Information

Individuals may request to:

  • Access their personal data
  • Correct inaccurate or outdated information
  • Withdraw consent to use data (where applicable)

Requests can be submitted to: support@studentroomstay.com

Breach Notification

In the event of a data breach, SRS Homestay will promptly notify affected parties in accordance with applicable laws and take immediate action to mitigate risks.