What do I do if I run into technical issues?

Hopefully you won’t run into any issues while using StudentRoomStay but if you have any technical difficulties, here’s what to do.

  • If the mobile app is not working properly, please try closing completely out of the app and reopening. If that does not help, please try uninstalling and reinstalling the app.
  • If you are having issues with the website, please try a different browser.
  • For best results use a personal computer / laptop instead of a mobile phone or tablet.
  • If the above solutions don’t work, please complete this form https://go.studentroomstay.com/technical-help  and one of our representatives will follow up with you shortly.